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Re: [FW-1] NG FP2 - SecureClient logging into the Policy Server



At 02:15 PM 10/24/2003 +0100, you wrote:
Hi,

Could someone help me out please........

I'm currently running Checkpoint N.G FP2 and I've setup SecureClient using
Connect & Office mode thus logging into the policy server and receiving an
internal DHCP address from with the encryption domain......

It was all working fine and then a couple of weeks ago, I started getting
error messages, such as "Tunnel Test Failed", "Failed to logon to Policy
Server" and "Logon to policy server failed".  The SecureClient is no longer
logging into the policy server, but the connection still succeeded.  Users
could still login as if SecuRemote was running.........

If the enforcement module only has a route for your the SC client internal ip address block, you may run into Tunnel test failed problem. Please add a static route on the firewall that includes the DHCP address. This allow the firewall where to send the traffic when it receive an office mode connection.


Looking through the checkpoint logs, I could see some drop traffic with the
error message saying "TCP Sequence Validator dropped packet with invalid
ACK number".

Looking in the Global Properties under the Stateful Inspection tab and "TCP
sequence verifier" the "Drop out of sequence packets" is already checked.
If I uncheck this box and push the policy out.  Users can now log into the
policy server and down the policy and everything works.  When I check the
box again, it all stops.

Currently, that is the only solution to fix the problem.



Does anyone have any ideas why this happened and how to fix this......
Also what's the impact if I leave this unchecked?

Cheers
Kalpesh


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