Check
the type of encryption they are defined to use in their user properties.
Most likely they are using the DES version of the software but are configured
for 3DES in their properties. It might be that they are set up for FWZ in
the user properties but the client is trying to do IKE.
Hello,
I have users trying to connect w/SecuRemote and
now they are getting the error: "Negotiation with firewall at site
..xxx.xxx has failed. The user is not defined properly."
Anybody have a clue what this means? We acutally haven't touched the
firewall today so I'm not sure what would have caused this. We are using
IKE. CP FW-1 4.1 sp3...SecuRemote Build 4176.
Thank you,
Aeon
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