[FW1] Secure Remote doesn't perform authentication

[Rui Ribeiro <rui@FW1-NOSPAMtechemail.com>]

Hi folks.

We're having quite of a rough time w/ Secure Remote and FW-1 4.1.

When we're authenticating a client with a Secure remote, after inputting the user name and password is:

1) clicking in the secure remote icon, it displays the message "Exchanging keys with a firewall"

2) After a while, i.e. peharps a minute, the machine displays a message box with the following text "Error: no answer received from a Firewall at site .x.x.. If the problem persists, please contact your system administrator.

3) There also aren't any logs of the user login.

The version of the firewall and capabilities are the same as the SecureRemote client.
The tests via the users and port 259 perform without any trace of problems.
We're also able to syncronize the site in the secureremote icon.

So has somebody any sugestion for this problem?

Thanks in advance,
Rui Ribeiro


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