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[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] RE: [FW1] SecureClient for Win2K - Initialization error
Ray, Create C:\fwenc.log Every time SecuRemote starts up it will write debug info into this file. Also, if you have access to CheckPoint or Nokia knowledgebases, you should be able to download a utility called srinfo.exe, which can be used to gather info for the techsupport folks... ----- Ilya Akinfiev ; Security Consultant ------ --- SiegeWorks Enterprise Security Solutions ---- ---- siegeworks.com ;x 201 ------ -----Original Message----- From: Ray Lodato [mailto:[email protected]] Sent: Wednesday, February 28, 2001 6:19 AM To: '[email protected]' Cc: '[email protected]' Subject: RE: [FW1] SecureClient for Win2K - Initialization error Crazy month. Couldn't retest until now. I did have a personal firewall (ZoneAlarm), but I thought I originally installed that a while back. For a test, I de-installed SecureClient and ZoneAlarm, ran through the registry with regedit looking for any strings for the service (Checkpoint, chkp, firewall, fw-1, etc.) and cleaned them out. Rebooted, and tried again to install SecureClient. Same results as before. "Initialization error". Is there any more information I can gather? Can I run the FWSRService.exe in a DEBUG mode to log what it's doing? Can anyone tell me what it's looking for that it's not finding? What circumstances can cause it to produce the "initialization error" message? I don't want to have to re-install W2K clean just to install SecureClient. Someone at Checkpoint should be able to review the code and see what conditions produce that error. I'm amenable to running a special, debug version of SecureClient, if need be, to determine why it won't run on my machine. Please, anyone, HELP! Ray Lodato NEF Information [email protected] -----Original Message----- From: Ilya Akinfiev [mailto:[email protected]] Sent: Wednesday, February 07, 2001 1:31 AM To: 'Ray Lodato' Subject: RE: [FW1] SecureClient for Win2K - Initialization error hmmm so you made sure no registry info survived? do you have any network monitoring type bindings in the ip stack - i.e. winpcap etc?? any kind of funny network adapters? just some ideas :) ----- Ilya Akinfiev ; Security Consultant ------ --- SiegeWorks Enterprise Security Solutions ---- ---- siegeworks.com ;x 201 ------ -----Original Message----- From: [email protected] [mailto:[email protected]]On Behalf Of Ray Lodato Sent: Tuesday, February 06, 2001 1:39 PM To: '[email protected]' Cc: '[email protected]' Subject: RE: [FW1] SecureClient for Win2K - Initialization error Well, I tried what you suggested. I backed up my userc.C file and removed SecureClient via Add/Remove Programs. I rebooted and verified that the "in use" files were deleted, and I manually deleted the SecuRemote directory. I ran regedt32 (I prefer that over regedit for everything except searches) and verified that the FW1 registry key was gone. I did a clean install, using the clean userc.C file and rebooted. I got the exact same error on startup. Do you have any ideas as to what it doesn't like? Ray Lodato NEF Information [email protected] -----Original Message----- From: Ilya Akinfiev [mailto:[email protected]] Sent: Monday, February 05, 2001 12:44 AM To: 'Ray Lodato' Subject: RE: [FW1] SecureClient for Win2K - Initialization error i've had this problem before - make a backup of userc.C remove secureclient via add/remove progs remove all dirs fire up regedit and remove the software keys and service keys reinstall restore userc.C usually solves the problems ----- Ilya Akinfiev ; Security Consultant ------ --- SiegeWorks Enterprise Security Solutions ---- ---- siegeworks.com ;x 201 ------ -----Original Message----- From: [email protected] [mailto:[email protected]]On Behalf Of Ray Lodato Sent: Saturday, February 03, 2001 9:24 AM To: [email protected] Subject: [FW1] SecureClient for Win2K - Initialization error I had SecureClient 4.1 SP-2 version 4166.0.0 running on my Win2K laptop for a while. I had de-installed it to document the installation process. However, now I cannot run it. It loads, and I reboot, but it comes up with an "Initialization Error" every time the FWSRSERVICE.EXE tries to run. Any clues? I've searched around but noone has reported this problem before. My Win9x and WinNT clients are running just fine. HELP! Ray Lodato NEF Information [email protected] ============================================================================ ==== To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ============================================================================ ==== ============================================================================ ==== To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ============================================================================ ==== ================================================================================ To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================================================
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