Re: [FW1] SMTP Security server with CVP server issue

[Joe Matusiewicz <joem@FW1-NOSPAMnist.gov>]

At 04:16 PM 2/7/01, Mouliswaran, Chandra wrote:

> Hi all,
> We have Checkpoint v4.1-SP2 running on NokiaIP440 module, Norton Anti-virus
> for Firewalls on NT platform as CVP server. SMTP security server accepts
> incoming mails after virus scanning by CVP server with "Info" column on the
> log viewer showing as "Content security server has approved the requested
> resource:Error processing file". This is due to a configuration setting on
> CVP server "TreatErrorAsRefused=FALSE". Everyday, we receive almost 50 mails
> with log viewer showing "Error processing file" . Could we accept these kind
> of mails? Is it usual ? We don't like to reject these mails by making
> "TreatErrorAsRefused=TRUE", because most of the mails are business related.
> Could anyone of you suggest any fix for this problem?
> If you have any questions, please contact me.
> Thanks in advance,
> Chandra.

Chandra,

I know of no fix for this problem.  I just accept it as it is.  I have had 
no known problems with mail getting through (using NAVFW for 2 years now) 
because of the TreatErrorAsRefused=FALSE setting.  But I do know if you set 
this to true, you will have a lot of unhappy users banging on your 
door.  From what I learned from Symantec, NAVFW will reject emails with 
*ANY* kind of error in it if you set this parameter to true.

Hope this helps....


-- Joe



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