Re: [FW-1] SecuRemote Connection Dropping

[Reinhard Stich <r.stich@FW1-NOSPAMINTERNET-SECURITY.AT>]

hi,

what error-message do you see on your firewall?

is the internet-connection available all the time? maybe the ISP
disconnects the DSL and then the user gets a new IP-address and this causes
the problem ..?

cheers
reinhard

At 18:20 07.10.2003, you wrote:
> Hi,
>
> We have a remote site connected into the hospital via business DSL, using
> a SMC Wireless router, and they are having problems keeping the connection
> going to us.  Does anyone have an idea on how I can look into why the
> connections are dropping?  In their userc.c I enabled the keep_alive, but
> that didn't do anything.  I don't know what else to look at.
>
> Thanks,
>
> Sean P. Donaghey
> Sr. Technical Analyst
> Hôtel-Dieu Grace Hospital
> Windsor, Ontario Canada
>
> Tel:Ext. 3717
> Fax:Email: sdonaghey@hdgh.org
>
>
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