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Re: [FW-1] Securemote 4.1 issues



You can turn on all VPN logging under global
properties.

Wayne
--- Tim Brigley <[email protected]> wrote:
> I'm having some problems with VPN-1 Secureclient 4.1
> 3-des build 4200. Its
> talking to the 4.1 firewall successfully, downloads
> and updates the
> keys/encryption domain properly, asks for
> username/password when i try to
> access a subnet in the encrypted_zone, however when
> it attempts to
> "exchanging keys with a firewall" it always returns
> with the following error
> message
>
> Error: No answer received from a firewall at site
> XX.XX.XX.XX. If this
> problem persists, please contact your system
> administrator.
>
> Whats most odd is i get *NOTHING* in the log
> viewer.. i've even gone through
> the Main properties and turned on any extra logging
> i find. Still no
> indication of whats actually wrong.
>
>
> The main firewall module is running
> # fw ver -k
> This is Check Point VPN-1(TM) & FireWall-1(R)
> Version 4.1 Build 41624 [VPN +
> DES + STRONG]
> kernel: Version 4.1 [VPN + DES + STRONG] Build 41512
>
> Licensing is all good, we are replacing an older
> VPN-1 box with newer
> hardware, the great 2003 blackout knocked the old
> one around and its become
> unstable.. I can't get into it with the gui to
> compare rulesets/settings,
> for now its barely running and we need to get this
> new box in to replace it.
>
> I have the core VPN rule as follows, and for testing
> purposes so far i have
> NO OTHER RULES IN THE RULESET.
>
> Source          Destination             Service
> Action          Track           Install On
> VPN_USERS@any   Encrypted_zone  Any
> Client Encrypt  Long            Gateways
>
> *Note- Client Encrypt i've tryd ignore and intersect
> with the database, the
> same error is produced.
>
> The Encrypted_zone is several subnets behind the VPN
> that we wish to allow
> access too.
>
> The firewall object is marked as a VPN-1/FW1 4.1,
> Internal, Gateway,
> Management Station.
> the proper IP's and subnets (external first). The
> VPN page has the same
> "encrypted_zone" object used in the rule above using
> only FWZ, and
> encapsulation is checked after the Key manager/DH
> key page. The
> Authentication page is set to use the VPN-1/FW-1
> Password only. No Certs or
> Nating, SNMP is disabled.
>
> my test user is in the VPN_USERS group, and the user
> database has been
> pushed to the firewall.
>
> From what i understand, and the documentation i've
> located on the net,
> everything appears to be setup correctly.. the
> securemote client, pops up
> and asks for the password for any of the subnets in
> the encrypted_zone, i've
> updated it regularly if the encrypted_zone has
> changed. Just no go.
>
> If you have any advice or suggestions i'm all ears.
>
> -Tim
>
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