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Re: [FW-1] error msg "cannot find secureclient user license"



Wouldn't he also need to see a CPVP-VPS--NG in his lic string on the
module?


Neil De La Cruz, CISSP
 


-----Original Message-----
From: Roelandts, Guy [mailto:[email protected]] 
Sent: Wednesday, July 23, 2003 3:38 AM
To: [email protected]
Subject: Re: [FW-1] error msg "cannot find secureclient user license"


Vic,

   Do a cplic print from the command prompt, do you see a license like
CPVP-VSC--NG ??? If not you are at least missing the SecureClient
license and yes this should be purchased separately, only the SecuRemote
license is free.

Met vriendelijke groeten - Bien à vous - Kind regards
Guy ROELANDTS
EMEA GS Internet Expertise Centre - CCSE-NG
Hewlett-Packard Belgium B.V.B.A./S.P.R.L.
E-mail : [email protected]
Tel: +32(02)729.85.61
Fax: +32(02)729.77.65
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-----Original Message-----
From: Vic G [mailto:[email protected]]
Sent: 22 July 2003 20:17
To: [email protected]
Subject: [FW-1] error msg "cannot find secureclient user license"


Keep getting this in the log view:

"PS:Cannot find secureclient user license - no license present, or desktop
security was not installed"

If I look at my licenses tab, I do have an entry for my main license, and
below are icons (for what I presume) I'm licensed for. One of those is
Desktop Security, (another is VPN, etc). Also, I have a tab across my
Dashboard view for Desktop Security, I have rules defined. I can install the
policy, and checkbox the Desktop Security Policy and it installs with no
problem.

What do I need to do to fix the above error message?

Thanx,
Vic

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