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[FW-1] MS Word and VPN-1



All,

We have this case. MS told a customer that his VPN could be interfering with the functioning of MS word when saving a document remotely.
This VPN is managed by a Checkpoint module 4.1 running under Solaris 7.

The problem is this. The user opens a doc file located in his trusted network through MS word located in a laptop at the other side. The file opens ok, but when he saves the document and opens it again the file has garbage in it.

I told him that this appears to me more a Word saving related issue than the VPN itself.
I suggested him that if he does the same thing but with a regular text editor like "notepad" the problem shouldn't be present we could discard the VPN issue and conclude that may be how MS word treats the presentation layer.

any ideas?

_______________________________________________________________________________
Adrián OIguín                                                   SchlumbergerSema
Network Security Engineer                                       NIS Division
Tel. (55) 52.63.31.57                                           e-mail: [email protected]

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