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Re: [FW-1] Securemote IKE



Did you run Install Policy or Install User Database after adding user
???

TP

JH> Greetings

JH> I ran into a problem setting up securemote ver NGFP1. I keep getting "negotiation with gateway 123.123.123.123 at site 123.123.123.123 has failed. user unknown" after it verifies the certificate.
JH> After reviewing the logs I can see its getting dropped by rule 0 and it reads "reason Client encryption: user unknown. Now I have double checked the username and password in the FW db and also
JH> check my IKE setting, checked the box to export topology to securemote but still no luck. I have this rule setup

JH> source                          dest                            service         action

JH> remoteuser@any  Encrypted_dom   any             Client encrypt


JH> this is a fresh install on w2k FW NG FP1


JH> Any ideas would be greatly appreciated

JH> J


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