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Re: [FW-1] WebSense - Unable to Contact UFP Server



I had a similar problem and this is a fix given by WebSense tech
support, provided the SIC works fine between the Websense and FW1, then
try this:

1. stop the Websense UFP service on your Win2K server

2.  edit c:\program files\websense enterprise\ufp.conf.  The first line
should read "ufp_server auth_port 18182"...simply remove the "auth"
portion, so it'll look like this:
ufp_server port 18182.

3.  edit the third line in your ufp.conf to read "opsec_sic_name "the
actual SIC signature"

4.  restart the Websense UFP service

5.  go to UFP Options tab of your Websense OPSEC, check the boxes "use
backwards compatablitly mode and clear OPSEC

6.  do a Get Dictionary now.

7.  once it's working, then push out the new policy.

Hieu

-----Original Message-----
From: Andy David [mailto:[email protected]]
Sent: Friday, June 21, 2002 9:00 AM
To: [email protected]
Subject: [FW-1] Websense - Unable to Contact UFP Server


FW-1 NG Fp2. Windows Nt 4.0 Sp6a,
Websense 4.4. Server w2k Sp2

I have been working with Websense to try to resolve this, but so far
no
luck.
I have been trying to run the "Get Dictionary" within the OPSEC
websense
object but continually get the "Unable to contact UFP server" error
message.

I confirmed that websense is listening on 18182. I can open a telnet
session
to that port on the websense server. I have deleted and recreated the
object
as well as the SIC a number of times to no avail.
Any ideas?



Andy David

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