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Re: [FW-1] Securemote (build 4199) on Win2k server not working



Hi,
I had something like that happen. I couldn't ping, trace or do anything. It
turned out that the machine, which was in my DMZ, had a FW policy that
restricted communication to the internal network. You might want to check
this out with your FW guy again just to be sure.


John Chalifoux
Network Administrator
SMI Systems & Methods, Inc.
[email protected]
WorkCell-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[email protected]]On Behalf Of Alan
Choyna
Sent: Tuesday, June 04, 2002 1:06 PM
To: [email protected]
Subject: [FW-1] Securemote (build 4199) on Win2k server not working

Hi people.

We're running an ip440 with 4.1 SP3 and am trying to get an affiliate
company to VPN into our network.

He's using Securemote (Build 4199) on Win2k Server, and is sitting behind a
Nokia IP330.

I can see him authenticate when he updates his policy, but he cannot ping,
ftp (or anything for that matter) any machine within our network.

He can access everything fine from home, and the FW guy there has assured me
that he's opened up the correct ports between his network and our FW1 boxes
external ip (he says there are no rejects or drops when he attempts to ping
or FTP).

When he does a trace route on our FW's ip, it works fine, however the trace
route on one of the internal boxes totally fails, not even showing the FW.
Only the policy updates and authentication shows up in our logs. Not the
ping or FTP attempts.

Has anyone had issues with Securemote and Win2k server?

Any suggestions?

Thanks in advance,

Alan.

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