[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] Re: [FW-1] SecuRemote and Remedy Action Request System 5.00.01
Paul, Remedy uses portmapper rpc calls. You can override the portmapper by setting environment variables on the client. ARTCPPORT=1010 NTTCPPORT=1050 you need to also hard-code the port numbers on the Remedy Server. you can do this by setting these environment variables in the ar.cfg & nfy.cfg files in the conf directory. in the nfy.cfg put Notifier-Specific-Port: 1050 TCD-Specific-Port: 1010 in the ar.cfg put Notifier-Specific-Port: 1050 TCD-Specific-Port: 1010 You can set up rules in the policy editor to allow these packets. Mark > -----Original Message----- > From: Orr, Paul [mailto:[email protected]] > Sent: April 29, 2002 11:09 AM > To: [email protected] > Subject: [FW-1] SecuRemote and Remedy Action Request System 5.00.01 > > > We have used SecuRemote for remote access to our network for > a couple of > years now. It's not until now that we have discovered a conflict with > another program we use. We use Remedy's Action Request System for our > helpdesk. Recently we upgraded from Remedy 4.51 to 5.00.01. > After the > Remedy upgrade on our clients with SecuRemote they are not able to > connect to the Remedy server. We noticed that if we unbind the > SecuRemote service from the NIC used to connect to the Remedy > server on > the client, we are back in business. Does anyone know how to get > SecuRemote and Remedy work on the same computer properly? > > Thank you, > > Paul Orr > > ================================================= > To set vacation, Out Of Office, or away messages, > send an email to [email protected] > in the BODY of the email add: > set fw-1-mailinglist nomail > ================================================= > To unsubscribe from this mailing list, > please see the instructions at > http://www.checkpoint.com/services/mailing.html > ================================================= > If you have any questions on how to change your > subscription options, email > [email protected] > ================================================= > ================================================= To set vacation, Out Of Office, or away messages, send an email to [email protected] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [email protected] =================================================
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