[FW-1] SecurRemote- Strange behavior, sessions hang

[Chris Ward <ward@FW1-NOSPAMSCIINC.COM>]

I have been having problems with some of my Secure Remote users.  They are
behind broadband routers, some the Linksys and some the SMC.  I'm not sure
if that is the problem or not.  I do have the firewall configured with IPSEC
and UDP encapsulation and Secure Remote works with the broadband routers,
even multiple users behind the same router.

My problem is that occasionally telnet sessions hang. It appears that it has
to do with inactivity; but there is no consistent time period.  Sometimes
less than a hour, sometimes more than a day of inactivity.

The second problem on some clients, is the password box comes back up in the
middle of a session, and other it hasn't popped up in weeks. I have the
firewall configured so that there is no session timeout.

The third and most disturbing problem is that sometimes the secure remote
session seems to hang.  When a user tries to reconnect they can not. There
is a machine behind the firewall that has HTTP, SMTP and Telnet.  SMTP and
Telnet I require the use of secure remote.  HTTP is open to everyone.  When
this problem occurs, the user cannot connect at all to this machine.  Not
even by HTTP, which doesn't use secure remote. It's like secure remote is
eating all network traffic to this machine.  The only way to fix this is to
reboot the client machine.

Any thoughts?

Chris

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