[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] Re: [FW-1] Checkpoint phone support?
We have just changed to Check Point - we became very annoyed with the VAR's trying to 'sell' us other stuff. No problems so far. I usually fill out the on-line 'open ticket' request then conduct the follow-up's by phone - so I have a record of the problem. -------------------------------------------------------------------------------------------- C. Paul Simons Corporate IT Security Architect IHS Energy Group, Englewood, CO. Rebecca Alvarez <[email protected]> To: [email protected] Sent by: Mailing list for discussion cc: of Firewall-1 Subject: Re: [FW-1] Checkpoint phone support? <[email protected] point.com> 05-03-2002 19:23 Please respond to Mailing list for discussion of Firewall-1 I have found the phone support to be very good. I have even recieved return phone calls from Ed (a support engineer)to see how I was doing with the instructions that were sent to me. I'm sure he was calling to hopefully close the ticket but it was nice. I'd rate it a 9 out of 10. Rebecca Alvarez San Diego, CA -----Original Message----- From: Anthony Garcia [mailto:[email protected]] Sent: Monday, February 04, 2002 9:31 AM To: [email protected] Subject: [FW-1] Checkpoint phone support? Do people in general get phone support directly from Checkpoint, or from a VAR? For those of you who have used Checkpoint phone support recently, how would you rate it? Thanks, -Anthony Garcia ================================================= To set vacation, Out Of Office, or away messages, send an email to [email protected] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [email protected] =================================================
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