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Re: [FW-1] Lost ability to control VPN through the GUI?



Reinstall the license for  the management module with a "-o" option to over
write.  Sounds like it is a license issue

Chris

-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[email protected]]On Behalf Of Nico
De Ranter
Sent: Friday, December 28, 2001 3:51 AM
To: [email protected]
Subject: [FW-1] Lost ability to control VPN through the GUI?


Howdy,

I have the following setup:

  - firewall A FW-1/VPN-1 4.1 (Solaris on Sparc)
  - firewall B FW-1/VPN-1 NG  (Solaris on Sparc)
  - management console FW-1/VPN-1 NG (Solaris on Sparc)
  - GUI client NG (Win2k on Intel)

A VPN is set ip between the two firewalls, they are both managed
from the same management console. Everything runs fine however
I have suddenly lost the ability to control the VPN part
through the GUI (VPN-1 section doesn't show up anymore in
the Global settings dialog; VPN options for the firewall
objects are blank). The VPN itself is still working however.
I have tried reinstalling the GUI a number
of times (using NG, NG-HF2, NG-FP1) on different platforms
(Win98, WinNT, Win2k) but that doesn't make any difference.
The only thing I can think of that changed recently is the
following: the initial setup was made using an evaluation
license on the management console (due to problems with the
upgrade of a license).  This license has now expired but I
installed the actual licenses. So my best guess is that there
is something wrong with the licenses. I have the following
license features configured:

  - CPFW-ENC-U-NG  module = firewall A
                   management = management server

  - CPFW-EPC-U-NG  module = firewall A
                   management = management server

  - CPVP-VFM-U-NG  module = firewall B

On the management console the following licenses are installed
(edited to protect the innocent):

management.[admin]# cplic print
Host             Expiration Features
ID-firewallB      Never      CPVP-VFM-U-3DES-NG CK-xxxxxx
ID-Management     Never      CPFW-EPC-U-MGMT-NG CK-xxxxxxxxxxxx
ID-Management     Never      CK-xxxxxxxxxxxx
ID-firewallA      Never      CPFW-EPC-U-MODULE-NG CK-xxxxxxxxxxx

(Note the 3d line doesn't show the features, I have no idea why)

Is there any way except cplic print to check which abilities
the management console thinks it has. I can't find anything
in the logfiles.

The support guy from my supplier stated that I have to
upgrade firewall A to 4.1, however this is currently not
possible (heavily used production system) and I would be very
suprised if this is the problem. After all NG is supposed to be
able to manage 4.1, and it did work fine at the time of
installation (using the eval license).

Anybody experienced anything like this? Any idea how
to get the VPN back?

Thanks in advance,

Nico

---------------------------------------------------------
 "It has been said that there are only two businesses that
  refer to customers as users: illegal drug trade and
               the computer industry."
---------------------------------------------------------
Nico De Ranter
Sony Service Center (SDCE/VPE-B)
Sint Stevens Woluwestraat 55 (Rue de Woluwe-Saint-Etienne)
1130 Brussel (Bruxelles), Belgium, Europe, Earth
Telephone: +32 2 724 86 41 Telefax: +32 2 726 26 86
e-mail: [email protected]

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