[FW-1] Pix - firewall keeps going up and down....loses

["Ekblad, Eric M" <EkblEM@FW1-NOSPAMBP.COM>]

I wanted to send this to get a Cisco question off the CP alias ASAP.

1.  Please call Cisco and confirm your serial number (sh ver) of your
firewall.  Confirm whatever defects that we could have with TAC.

2.  Is this a PIX 515 or 506?  Both of the units have manufacturing problems
that Cisco is resolving now.  With these, Cisco will help to get a
replacement or repair.

506 - power supply problem that causes firewall to literally turn off at
random times.

515 - this firewall has MANY DEFECTS.  Some defects have been identified,
others are still being correctly ID'd.

Field Notice: PIX 515 and 506 Hang
Updated October 30, 2001
October 18, 2001
Field Notice: PIX 515 NMI Exception Crash
Updated October 30, 2001
October 18, 2001
Field Notice: PIX 506 Power Reset
Updated October 30, 2001
October 18, 2001
http://www.cisco.com/warp/public/770/52.html

THIS IS CCO, YOU MAY NOT HAVE ACCESS TO IT IF YOU DO NOT HAVE CCO ACCESS.

1.  Check this http link against your serial numbers on the units for
Ethernet controller issues.
2.  Start a syslog to a Unix server OR Cisco PIX Syslog Utility (NT).  Try
to find out if you are getting a traceback on the PIX OS.

Eric Ekblad
BP Extranet Team
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