[FW-1] User Center

[Ed Davidson <EDAVIDSON@FW1-NOSPAMPRIMEINC.COM>]

Trying to move a metaip license...

So user center is down.  I cannot get support.  I e-mailed them 3 times last week - no response.  I Called in, and they say to use
the website user center then hang up on me (voice mail system).  I spend 45 minutes getting a user center account.  Then I try and
move my license.  They tell me it isn't supported and this time in user center, but to go to a link they specify -- which directs
you back to user center.

So I call in for "tech support" and am told that user center crashed.  Without it, I cannot get support.

Good think I paid thousands of dollars for my support contract. >:)

Anyways, I finally figured out that even though user center doesn't support moving the meta ip license, It does move my info and
then the license can be downloaded and used.

This isn't the first time I've had trouble with support.  My usual response is that there is something about my config they don't
like, so they "wont support" me.  Even when these changes were directed by a previous support call.






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