[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] RE: [FW1] Secure Remote doesn't perform authentication
There are multiple reasons this behavior can be observed. Some include: . SecuRemote is out of sync with firewall type; DES client with 3DES firewall . Use of Cluster Object with client behind NATing device . SecuRemote rule is low on the Policy, and Client is behind NATing device; response is not encrypted (ICMP) . ISP is filtering udp 500 and/or IP protocols 50 and 51 And a few others that don't come to mind at the moment. Gary Fowler National Business Group -----Original Message----- From: Rui Ribeiro [mailto:[email protected]] Sent: Wednesday, August 22, 2001 1:52 PM To: [email protected] Cc: [email protected] Subject: [FW1] Secure Remote doesn't perform authentication Hi folks. We're having quite of a rough time w/ Secure Remote and FW-1 4.1. When we're authenticating a client with a Secure remote, after inputting the user name and password is: 1) clicking in the secure remote icon, it displays the message "Exchanging keys with a firewall" 2) After a while, i.e. peharps a minute, the machine displays a message box with the following text "Error: no answer received from a Firewall at site .x.x.. If the problem persists, please contact your system administrator. 3) There also aren't any logs of the user login. The version of the firewall and capabilities are the same as the SecureRemote client. The tests via the users and port 259 perform without any trace of problems. We're also able to syncronize the site in the secureremote icon. So has somebody any sugestion for this problem? Thanks in advance, Rui Ribeiro _____________________________________________________________ Are you a Techie? Get Your Free Tech Email Address Now! Visit http://www.TechEmail.com ============================================================================ ==== To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ============================================================================ ==== ================================================================================ To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================================================
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