[FW1] User authentication problem

[Huiqi_Liu@FW1-NOSPAMveritasdgc.co.uk]

Dear All

Recently one of our external clients changed one of his machines: from a
SGI to a Linux box, with a new IP address.  I thought it would be just a
simple matter to update the workstation object with the new IP address then
he could continue to work as before.  But not so.  He is being denied
access by the cleanup rule with this message (he is using telnet to log
in):

reason Access denied to resource: User not in allowed group(s).

We use User Authentication for his access with this rule:

usergroup@machingroup our-internal-machines Authenticated User Auth ....

We are using 4.1 SP3 (our other offices which use SP2 don't have the same
problem)

Any suggestions?

Thanks.

Huiqi Liu
Veritas DGC Ltd.



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