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RE: [FW1] Outlook2000 & Securemote problem with reply



hi,
i was able to find the cause of the problem through extensive testing.
The factors involved in the problem are
	Bandwidth between server and client - as bandwidth decreases the
problem surfaces 	
	Outlook is a bandwidth intensive application.
	Timeout in outlook profile - default is 30 seconds and max can be
made to 999
	Encryption scheme - FWZ gives better performance then IKE

The actual time out for outlook = time out in profile - authentication time
- internet delay.

thus when the client tries to access outlook the application gives an error
due to timeout. moreover large size mails have problem in comparison to the
small size mails.

Maninder
	

-----Original Message-----
From: Andy David [mailto:[email protected]]
Sent: Wednesday, July 11, 2001 1:48 AM
To: '[email protected]'
Subject: RE: [FW1] Outlook2000 & Securemote problem with reply



What happens when he tries to reply?


Andy David 
Egis, Inc./ J Muller International




-----Original Message-----
From: Maninder Bharadwaj [mailto:[email protected]]
Sent: Tuesday, July 10, 2001 2:54 AM
To: '[email protected]'
Subject: [FW1] Outlook2000 & Securemote problem with reply



Hi,
I am facing a problem with Windows 2000 professional with securemote 4185
build and outlook 2000. The user is able to check his mails but cannot reply
to the mail using outlook.
Our exchange server is behind the FW, all connections work fine,and I don't
see any packets being dropped in the FW logs.

Does anyone have a solution for this problem.

regards
Maninder Bharadwaj


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