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RE: [FW1] Problems after converting from FWZ to IKE
Can we assume your clients are using SecuRemote? maybe SecureClient?
Are the clients internal or external to the firewall?
If they are internal, why do you think it is related to encryption?
Draw a simple network diagram, your situation is impossible to troubleshoot
without much more information.
-----Original Message-----
From: Tim Anderson [mailto:[email protected]]
Sent: Thursday, June 21, 2001 6:40 PM
To: '[email protected]'
Subject: [FW1] Problems after converting from FWZ to IKE
We switched yesterday from an NT box with FWZ encryption to a Nokia 440 with
IKE encryption using a VPN accelerator card. There are two major problems
that we are seeing sporadically:
Some Outlook clients can receive, but cannot send mail. It appears to be
working and they do not get errors but the messages never leave the box.
The cannot even reply to a message we send.
Some clients are experiencing machine shutdowns when the open their mail or
hit reply. These are all various versions of Windows.
Lastly, we are using a web based equipment ordering system (Peoplesoft) and
users are able to do everything but submit their order or approve an
existing order. The site just hangs forever.
Any ideas on things to check, ESPECIALLY the e-mail issue are appreciated!
Tim Anderson
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