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RE: [FW1], Stonesoft always out of office?



The out-of-the-office reply was mine.  However, if your mailing the list,
you shouldn't get it, just don't send email as "reply to all". Also, keep in
mind that the fw-1-mailinglist is for fw-1 users to communicate about
issues, etc., no one is bound to help anyone else on the list (the exact
usage statement is on CheckPoint's website).

Thanks,

Jared

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, June 19, 2001 5:38 PM
To: [email protected]
Cc: manish awasthi
Subject: Re: [FW1], Stonesoft always out of office?




Manish,

I've replied to you several times with respect to your questions, and at no
point has my response ever noted that I was "out of the office". The
particular out-of-office reply you have received and replied to in this
message was also not generated by anyone at Stonesoft, but rather from
someone at BMC software.

Again, if you need support on Stonesoft's software products, you can
contact us at either the support numbers below, or by e-mail to
[email protected]. If there was a particular service ticket or issue
that was not resolved for you, please let me know what the ticket number
was, and we'll look into it.

----------------------------------------------------------------
Mark Boltz                                        Stonesoft Inc.
Senior Network Security Specialist    115 Perimeter Center Place
[email protected]              South Terraces, Suite 1000
Tel:Atlanta, GA 30346
Cel:USA
Fax:http://www.stonesoft.com

Support:(US Toll Free)
Support:"Zeltser, Roman"

                    <[email protected]>                     To:
manish awasthi <[email protected]>,                           
                    Sent by:
"'[email protected]'"                              
                    [email protected]
<[email protected]>                            
                    kpoint.com                                  cc:

                                                                Subject:
RE: Out of Office AutoReply: [FW1] stonebeat installation    
 

                    06/18/2001 09:29 AM

 

 






Try this index list:

http://www.rtek2000.com/Tech/InternetSecureLinks.html#ha

-----Original Message-----
From: manish awasthi [mailto:[email protected]]
Sent: Saturday, June 16, 2001 12:48 AM
To: '[email protected]'
Subject: Re: Out of Office AutoReply: [FW1] stonebeat installation



Dear friends ,

                 I had written many mails to stonebeat  and everyime I have
put my querries to the mailing list I had got the same response from the
stonebeat people that they are out of office . Ireally thing what make them
always out of office . I had written mails to last month also and this
month
also yet that they have written that they are out of office . I am really
sick of this excuse and I am now looking out for some other HA products. Do
anybody in the fw-Mailing list has a better solution.

   thanks and regards

manish
----- Original Message -----
From: Fredericksen, Jared <[email protected]>
To: manish awasthi <[email protected]>
Sent: Friday, June 15, 2001 5:44 PM
Subject: Out of Office AutoReply: [FW1] stonebeat installation


>      I am currently out of the office and may not be able to respond to
your
> email until on or after Monday, June 18th.
>      If you are emailing regarding an existing, closed or new issue with
a
> BMC Software product and need a response before then, please call
>or email [email protected] and request to speak with someone
> about your case. All issues assigned to me are currently being covered by
> other members of my team and they will be able to assist you.
>      If you are emailing with data I've previously requested from you,
> please copy [email protected] with the email.
>
> Thanks,
>
> Jared Fredericksen



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