----- Original Message -----
Sent: Wednesday, May 09, 2001 1:21
PM
Subject: [FW1] FW_ALLOC_MEMORY
Errors
Hello All,
I would really appreciate some help with this one, if someone
would be so kind....
I run FW-1 4.1, SP3 on a Windows NT 4.0, SP6a box. We run a
VPN through the box and the VPN users complained that they could not access
the network, but everyone could still access resources behind the firewall (In
the DMZ, etc.). Suddenly, the firewall stopped accepting connections
altogether. When I checked the machine, I found that ela_proxy and one of the
fw services were running at 50/49% of the processor respectively. I performed
a fwstop/fwstart, and this stopped the fw.exe from running so high, but the
ela_proxy.exe started running at 99%. I stopped and restarted the ela proxy
service and this returned processor usage to normal, but the firewall was
still not accepting any connections. I eventually rebooted the machine and
when it came back up, all was normal.
When I did some investigation, I found my event log was full
of FW_ALLOC_MEMORY errors, FwAllocatePacket: Failed to Allocate Memory errors
and ndis_allocate_buffer: failed to allocate.... errors.
Any help anyone could give me would be greatly appreciated. If
you need more information, please let me know.
Rob Michayluk
Computer Network
Services Analyst
ACD Systems Ltd
