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Re: [FW1] license problem




Mike,

Your user expiration date has expired not your firewall license. You can click on Manage - Users... - and edit the user(s) to change the expiration date. Make sure you also install the user policy afterwards.

HTH

Marc



Mike Sponsler <[email protected]>
Sent by: [email protected]

03/01/01 12:58

       
        To:        [email protected]
        cc:        
        Subject:        [FW1] license problem




I'm having a very unusual licensing problem with my Firewall-1 VPN.
When ever anyone tries to log onto the VPN it gives an error that reads
"User Authenticated by Firewall-1.  License Expired 31-Dec 2000.
Connection refused."  I did have a temporary license that expired on Dec
28th, and the permanent license took control.  But I was able to log
onto the VPN in the time between Dec 28th and Dec 31st.  The permanent
license is the only one in there right now.  The firewall works, NAT is
still up, it routes our packets to our on-line development servers,
domain, exchange and mail server.  Just not VPN.  I haven't gotten any
support from Checkpoint yet.  I called and sent e-mails, with no dice.
This is killing us.  We run a 24/7 tech support on the software that we
develope, and the Techs _need_ to access to the Network from home.  Does
anyone have any suggestions or have had a similar situation?  Any help
is greatly appreciated.

--
Mike Sponsler
Network Administrator
[email protected]
www.med-media.com
ext 2679



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