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[FW1] BTInternet and SecuRemote in the U.K



I have sent one of our users the SecuRemote software to access our VPN.

However, when he attempts to dial his ISP after the client is installed, the software comes up with this message:

"Your Internet connection needs to be configured to use TCP/IP" - the program then exits.

The user is using BTInternet (British Telecom) for his dial-up access software.  

I have checked the settings, and it does not install it's own adapter, like AOL.  The typical dial-up networking adapters and protocols are there and correctly set.

Does anyone have any experience with this software, and what it takes to get it to work with SecuRemote?

Any help is greatly appreciated.



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