Re: [RE: [RE: [FW1] Problem with SecuRemote after 4.0 -> 4.1 upgrade.. .]]

[Eric Strecker <ebstreck@FW1-NOSPAMusa.net>]

Performed the 'fw printlic' and only returned one license (for the firewall). 
Our rep finally got back to me, though I think I should have just contacted
tech support.  It took about 10 minutes for us to get on the same page where
he understood what I needed.  Nevertheless, there's no way to 'upgrade' our
old VPN license.  Checkpoint has to issue us a new one which they say will
take between 24 to 72 hours.  

What I don't understand, is if we no longer have a valid license for
SecuRemote, why are all of our other remote users able to connect?  It only
fails when you try and create a site from scratch.  Anyway, thanks for
everyones input.

Eric Strecker

"Gaughan, Daniel" <DGaughan@dcmde.dcma.mil> wrote:
> 
> Are you entering the string that is associated with a cpvp-vsr-XXX-V40 or
> some other license? There is one for the VPN/Firewall and one for VSR
> (SecuRemote). If you do a fw printlic it should show two lines. Something
> like ...
> 
> Host             Expiration Features
> X.Y.Z.A      Never      cpvp-vsr-50-v41 CK-XXXXXXXXXXX
> X.Y.Z.A      Never      cpvp-vee-u-3des-module-v41 CK-XXXXXXXXXXXXX
> 
> (Reminder: Don't post IP addresses or CertKey info)
> 
> Daniel
> 
> -----Original Message-----
> From: Eric Strecker [mailto:ebstreck@usa.net]
> Sent: Monday, November 06, 2000 3:15 PM
> To: Gaughan, Daniel; Eric Strecker;
> fw-1-mailinglist@lists.us.checkpoint.com
> Subject: Re: [RE: [FW1] Problem with SecuRemote after 4.0 -> 4.1
> upgrade...]
> 
> 
> Daniel,
> 
> I tried your suggestion and went to the Checkpoint license web page and
> entered in the old VPN certificate key, but returned and said nothing was
> found ?!?!?  I've e-mailed our rep and am waiting his reply.  As of right
> now,
> I've only got 2 users in limbo dialing in direct.  I hope this is taken
care
> of soon!  Thanks for you time.
> 
> Eric Strecker
> 
> "Gaughan, Daniel" <DGaughan@dcmde.dcma.mil> wrote:
> > 
> > When you upgraded, did you upgrade the SecuRemote license? Probably not.
> > Using the old SecuRemote certificate number, go to the license web site
> > (http://license.checkpoint.com/) and upgrade the SecuRemote as well.
> > 
> > Daniel Gaughan
> > 
> > -----Original Message-----
> > From: Eric Strecker [mailto:ebstreck@usa.net]
> > Sent: Monday, November 06, 2000 12:21 PM
> > To: fw-1-mailinglist@lists.us.checkpoint.com
> > Subject: [FW1] Problem with SecuRemote after 4.0 -> 4.1 upgrade...
> > 
> > 
> > 
> > We just upgraded from 4.0 to 4.1.  Aside from the fact that CheckPoint's
> > documentation for a Solaris install/upgrade is all but COMPLETELY
lacking,
> > I'm
> > having a problem with our SecuRemote.  After the upgrade we tested the
VPN
> > and
> > everything working great.  However, i had a user call me and tell me he
> had
> > to
> > re-install his SecuRemote software over the weekend and is giving him an
> > error
> > communicating to the server or something to that affect.  That is on
> > SecuRemote for 4.0.  I installed the SecuRemote for 4.1 and when I try
and
> > create my site it returns an "Error: The site is no licensed to perform
> the
> > requested action".  I'm still a newbie at CheckPoint FW-1 and the guy
that
> > used to administer the FW is out of town this week so my usual answerman
> is
> > gone.  I hope this to be a trivial and easy problem.  Any assistance is
> > greatly appreciated.  If you need to contact me directly, you can do so @
> > ebstreck@usa.net.  Thanks in advance.
> > 
> > Eric Strecker
> > 
> > ____________________________________________________________________
> > Get free email and a permanent address at http://www.netaddress.com/?N=1
> > 
> > 
> >
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> 
> ********************************
> Eric Strecker, CCSA
> 
> 
> ____________________________________________________________________
> Get free email and a permanent address at http://www.netaddress.com/?N=1
> 
> 
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