Re: [RE: [FW1] Problem with SecuRemote after 4.0 -> 4.1 upgrade...]

[Eric Strecker <ebstreck@FW1-NOSPAMusa.net>]

Daniel,

I tried your suggestion and went to the Checkpoint license web page and
entered in the old VPN certificate key, but returned and said nothing was
found ?!?!?  I've e-mailed our rep and am waiting his reply.  As of right now,
I've only got 2 users in limbo dialing in direct.  I hope this is taken care
of soon!  Thanks for you time.

Eric Strecker

"Gaughan, Daniel" <DGaughan@dcmde.dcma.mil> wrote:
> 
> When you upgraded, did you upgrade the SecuRemote license? Probably not.
> Using the old SecuRemote certificate number, go to the license web site
> (http://license.checkpoint.com/) and upgrade the SecuRemote as well.
> 
> Daniel Gaughan
> 
> -----Original Message-----
> From: Eric Strecker [mailto:ebstreck@usa.net]
> Sent: Monday, November 06, 2000 12:21 PM
> To: fw-1-mailinglist@lists.us.checkpoint.com
> Subject: [FW1] Problem with SecuRemote after 4.0 -> 4.1 upgrade...
> 
> 
> 
> We just upgraded from 4.0 to 4.1.  Aside from the fact that CheckPoint's
> documentation for a Solaris install/upgrade is all but COMPLETELY lacking,
> I'm
> having a problem with our SecuRemote.  After the upgrade we tested the VPN
> and
> everything working great.  However, i had a user call me and tell me he had
> to
> re-install his SecuRemote software over the weekend and is giving him an
> error
> communicating to the server or something to that affect.  That is on
> SecuRemote for 4.0.  I installed the SecuRemote for 4.1 and when I try and
> create my site it returns an "Error: The site is no licensed to perform the
> requested action".  I'm still a newbie at CheckPoint FW-1 and the guy that
> used to administer the FW is out of town this week so my usual answerman is
> gone.  I hope this to be a trivial and easy problem.  Any assistance is
> greatly appreciated.  If you need to contact me directly, you can do so @
> ebstreck@usa.net.  Thanks in advance.
> 
> Eric Strecker
> 
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> 
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********************************
Eric Strecker, CCSA


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