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RE: [FW1] E-Safe



THANK YOU for sharing this information.

I was thinking about upgrading to build 101 today
since I haven't heard any negative reviews.

Thank you for sparing me the headaches :)

It seems that no one (software vendors) tests things
anymore (?)  <sigh>

Take Care -- Chris

--- Bourque Daniel <[email protected]>
wrote:
> 
> Well, very bad news...  Finally, somebody from
> Aladdin call me this morning
> about the phone msg I left friday's night.  Seem
> that they know about the
> bug and are starting to investigate.
> 
> Please read carefully: This is not an Aladdin
> problem!  It is a flaw in some
> code they licence from Checkpoint... So, they don't
> have to tell us there is
> a problem.  I was even blame by their tech support
> for installing build 101
> without checking ALL directories everyday...  Seeem
> I am not alone with this
> personnal's flaw :-(
> 
> The specifically refuse to disclose ANY problem on
> their site.  
> 
> This is not the first time we have issue with this
> company.  I have many
> times report virus that where block in some release
> / sig and just pass
> through with a new build/patch/sig.  Quality control
> is something they don't
> know about it seem and worse, the customers are the
> enemies...
> 
> I have been told to copy all the msgs in the temp
> directory somewhere else,
> to revert to build 99 and copy back the msg in the
> temp directory where they
> SHOULD be process...   Quite conforting...
> 
> So, I advice all clients of E-Sage gateway build 101
> to go look in the
> espg\temp directory.  I just check and I have 75 new
> msg block there since
> yesterday night.
> 
> I just hope that somebody from Aladdin is reading
> this and will escalate but
> my personnal feeling is tha it's too late for this
> company.  
> 
> 
> 
> -----Message d'origine-----
> De: André Münch [mailto:[email protected]]
> Date: 30 octobre, 2000 09:32
> À: Bourque Daniel
> Cc: [email protected]
> Objet: Re: [FW1] E-Safe
> 
> 
> 
> Hey Daniel
> 
> we too use E-Safe 2.1 Build 101.  So I checked my
> espg/temp directory. Since
> 31/07/2000 there are 2800 files in the directory.
> Unfortunately  I´m not sure which date we upgratet
> to build 101. Some files
> are inbound, others are outbound mails. I  checked
> some files and found one
> thing which was the same in all cases:   
> Content-Type: application/ms-tnef
> I tried following: outbound mail from exchange
> client with ms-rich text
> format option checked..and..i got the entry in the
> seafe temp directory.
> so maybe its the same at your installation.
> 
> André
> 
> Von: "Bourque Daniel"
> <[email protected]>
> An: <[email protected]>
> Gesendet: Samstag, 28. Oktober 2000 02:58
> Betreff: [FW1] E-Safe
> 
> 
> >
> >
> > Since I upgrade fron E-safe Gateway 2.1 build 99
> to buld 101 on Oct 2, I
> > have seen 950 files show up in the espg\temp
> directory.  Those files are
> all
> > inbound msg that seem to never have been deliver.
> >
> > Anybody with this problem?  I have configure
> e-safe to drop a list of
> > attachment by following there on-line instruction.
> >
> >
> >
> >
> > Daniel Bourque
> >
> >
> >
>
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> 
> 
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