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RE: [FW1] E-Safe



If you want to evaluate F-Secure Anti-Virus for Firewalls please contact:
[email protected]

Some more information can be found from:
http://www.f-secure.com/products/anti-virus/firewalls/

Yours,
Kalle Huttunen


At 07:47 31.10.2000 -0600, Wes Owen wrote:
>
>We had a similar experience with that build a while back.  I don't remember
>what the exact problem was, but as soon as I called in and explained my
>problem they asked what build I was on.  It was 101.  Their immediate answer
>was downgrade.
>
>I had been waiting for the next version of their product.  Maybe it is time
>to reconsider that decision and look at competing products.
>
>-----Original Message-----
>From: Bourque Daniel [mailto:[email protected]]
>Sent: Monday, October 30, 2000 6:16 PM
>To: [email protected]
>Cc: 'André Münch'
>Subject: RE: [FW1] E-Safe
>
>
>
>Well, very bad news...  Finally, somebody from Aladdin call me this morning
>about the phone msg I left friday's night.  Seem that they know about the
>bug and are starting to investigate.
>
>Please read carefully: This is not an Aladdin problem!  It is a flaw in some
>code they licence from Checkpoint... So, they don't have to tell us there is
>a problem.  I was even blame by their tech support for installing build 101
>without checking ALL directories everyday...  Seeem I am not alone with this
>personnal's flaw :-(
>
>The specifically refuse to disclose ANY problem on their site.  
>
>This is not the first time we have issue with this company.  I have many
>times report virus that where block in some release / sig and just pass
>through with a new build/patch/sig.  Quality control is something they don't
>know about it seem and worse, the customers are the enemies...
>
>I have been told to copy all the msgs in the temp directory somewhere else,
>to revert to build 99 and copy back the msg in the temp directory where they
>SHOULD be process...   Quite conforting...
>
>So, I advice all clients of E-Sage gateway build 101 to go look in the
>espg\temp directory.  I just check and I have 75 new msg block there since
>yesterday night.
>
>I just hope that somebody from Aladdin is reading this and will escalate but
>my personnal feeling is tha it's too late for this company.  
>
>
>
>-----Message d'origine-----
>De: André Münch [mailto:[email protected]]
>Date: 30 octobre, 2000 09:32
>À: Bourque Daniel
>Cc: [email protected]
>Objet: Re: [FW1] E-Safe
>
>
>
>Hey Daniel
>
>we too use E-Safe 2.1 Build 101.  So I checked my espg/temp directory. Since
>31/07/2000 there are 2800 files in the directory.
>Unfortunately  I´m not sure which date we upgratet to build 101. Some files
>are inbound, others are outbound mails. I  checked some files and found one
>thing which was the same in all cases:    Content-Type: application/ms-tnef
>I tried following: outbound mail from exchange client with ms-rich text
>format option checked..and..i got the entry in the seafe temp directory.
>so maybe its the same at your installation.
>
>André
>
>Von: "Bourque Daniel" <[email protected]>
>An: <[email protected]>
>Gesendet: Samstag, 28. Oktober 2000 02:58
>Betreff: [FW1] E-Safe
>
>
>>
>>
>> Since I upgrade fron E-safe Gateway 2.1 build 99 to buld 101 on Oct 2, I
>> have seen 950 files show up in the espg\temp directory.  Those files are
>all
>> inbound msg that seem to never have been deliver.
>>
>> Anybody with this problem?  I have configure e-safe to drop a list of
>> attachment by following there on-line instruction.
>>
>>
>>
>>
>> Daniel Bourque
>>
>>
>>
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